As rail and mass transit operators are bouncing again from the worldwide pandemic, they’re additionally persevering with alongside their digital transformation journey, seeking to create a contemporary journey expertise whereas enhancing operations and attaining sustainability objectives.
Passengers have excessive digital expectations at this time and are used to the comfort of always-on providers. Due to this, rail and mass transit operators are inserting a powerful emphasis on enhancing their buyer expertise – each in stations and on-board their trains. The passenger expertise is being reimagined to supply a frictionless, secure, and related journey.
In the newest episode of the Espresso and Conversations podcast, Andy Handbook and I joined host Danny Vicente to debate the rail and mass transit trade and improvements and expertise which can be shaping its’ future. We overview the most recent tendencies which can be driving sustainability, effectivity, and passenger-centricity within the trade.
All through the episode, we discover how transportation organizations can set up a safe, resilient, and agile community. Different matters we delve in to incorporate:
- How hybrid work is altering passenger wants
- Reaching net-zero objectives
- Connectivity challenges
- Cybersecurity for crucial infrastructure
We shut the podcast with a dialog round the way forward for rail – elevated automation, electrification, high-speed rail, and extra.
Watch or take a hearken to the episode, accessible now!
Apple Podcasts: https://podcasts.apple.com/us/podcast/conversations-coffee/id1516679188
Spotify: https://open.spotify.com/present/3pzuVaRMPvnqm5LXU4QB0X
YouTube: https://youtu.be/npso6DP8PFI
Share:
