How Do You Pause or Shut Your Shopify Retailer? (2024 Information)

Fascinated about taking a break out of your Shopify retailer or closing it for good?

Whether or not you want a brief pause otherwise you’re seeking to shut up store completely, managing your Shopify retailer’s standing is easier than you may assume.

We’ll information you thru the steps you could comply with to both pause or shut your Shopify retailer.

Let’s begin with methods to pause your Shopify retailer.

pause your Shopify retailer

There are two methods to pause your Shopify retailer:

1. Enabling password safety. This feature fully shuts off your retailer from guests. Prospects cannot view or entry your merchandise and pages or full orders whereas your retailer is paused.
2. Choosing the ‘Pause and Construct’ plan. Your retailer stays on-line, and guests can nonetheless browse, however they will not be capable to make any purchases because the checkout is disabled.

Let’s undergo these two in additional element.

1. Allow password safety

Here is methods to arrange password safety in your Shopify retailer:

1. Log into your Shopify admin and navigate to On-line Retailer > Preferences.

2. Within the ‘Password safety’ space, tick the checkbox labeled ‘Prohibit entry to guests with the password.’

3. Enter a password that you’ll share with clients you wish to grant entry to. Be certain that this password is totally different out of your admin login password.
4. Within the ‘Message to your guests’ area, sort the message you want to show on the password web page. In the event you favor to not show a message, depart this area empty.
5. Click on ‘Save’ to use the password safety to your retailer.

When you take away password safety, anybody can go to your on-line retailer once more.

Be aware: You may edit the looks of your password web page, together with textual content, colours, and typography. To take action, go to On-line Retailer > Themes, choose the theme you wish to edit, and click on ‘Customise.’ Then, select Others > Password. This feature is barely out there when password safety is lively to your retailer.

2. Choose the Pause and Construct plan

Here is how one can pause your Shopify retailer with the Pause and Construct plan:

1. Sign up as the shop proprietor.
2. Go to ‘Settings,’ then ‘Plan,’ in your Shopify admin.

3. Select ‘Deactivate retailer,’ then choose the ‘Pause and Construct’ plan.

4. Take a second to go over the plan particulars, then click on on ‘Swap to Pause and construct.’

By following these steps, you possibly can preserve your retailer on-line for guests to browse at a decreased month-to-month price of $9 USD.

On the similar time, you keep full entry to your Shopify admin for any changes or updates to your merchandise and retailer design.

Be aware: The Pause and Construct plan is unique to Shopify normal accounts; Shopify Plus shops do not have entry to this selection. To be eligible for the Pause and Construct plan, your retailer should at the moment be on a paid plan. So, in the event you’re in your free trial interval, you possibly can’t pause your Shopify retailer.

If you wish to begin promoting merchandise once more, you possibly can reopen your retailer anytime by selecting a brand new plan.

To reopen your retailer after you pause and construct, here is what to do:

1. Sign up as the shop proprietor.
2. Go to Settings > Plan in your Shopify admin.
3. Choose ‘Decide a plan’ adopted by ‘Select plan’ to your most well-liked choice.
4. Completely verify the plan’s particulars earlier than clicking ‘Begin plan.’

As soon as you’ve got chosen a brand new plan, you will be all set to begin promoting once more.

shut your Shopify retailer?

Here is methods to shut your Shopify retailer:

1. Log into your Shopify admin, and go to Settings > Plan.

2. Click on on the ‘Deactivate retailer’ choice.

3. Evaluate any alternate options offered, reminiscent of switching to the Pause and construct plan, or beginning a brand new retailer.
4. In the event you resolve to proceed with deactivation, click on ‘Deactivate retailer’ once more.

5. Shopify will ask you to pick a cause to your retailer’s deactivation. Select the one that most closely fits your scenario, then click on ‘Proceed.’

6. As a safety measure, you will must enter your password. This confirms that you’re the account holder and authorizes the deactivation.

7. After getting into your password, click on “Deactivate now” to finalize the method.

As soon as your retailer is deactivated, you will obtain an e mail affirmation.

Though you will not have entry to your Shopify admin, Shopify ensures your retailer’s info for 2 years.

This implies you possibly can reopen your retailer or entry previous payments inside this timeframe in the event you resolve to return to Shopify or want historic knowledge.

Be aware: Your Shopify subscription shall be canceled, and you’ll lose entry to your Shopify admin as quickly as you deactivate your retailer.

When do you have to pause your Shopify retailer?

Pausing your Shopify retailer could be a strategic transfer. Here is why and when it would make sense:

• Seasonal enterprise. In case your retailer makes most of its gross sales throughout sure elements of the yr, pausing throughout off-peak occasions can save prices.
• Reevaluate enterprise technique. Use the pause to guage and refine your marketing strategy, advertising methods, or product lineup with out the fixed strain of every day operations.
• Coping with private issues. For solo entrepreneurs, private life can typically demand undivided consideration—be it well being points or journey plans. Nevertheless, we propose hiring a digital assistant or leaning on household help to course of orders as an alternative of pausing your retailer.
• Addressing stock or provider points. In the event you’re working a one-product retailer dealing with these challenges, pausing offers you time to deal with these points head-on. Nevertheless, we’d nonetheless recommend you provide backorders as an alternative of halting gross sales fully. This fashion, you retain buyer curiosity alive and guarantee you do not flip away potential gross sales.

When do you have to shut your Shopify retailer?

There are lots of causes you may wish to shut your Shopify retailer, however one factor is for positive: it is a main determination.

Here is when closing your retailer may be the appropriate transfer:

• Lack of revenue. In case your retailer constantly fails to show a revenue and changes do not enhance the scenario, closing may be the appropriate selection.
• Rebranding. You are able to rebrand and launch a brand new retailer below a unique area on Shopify.
• Switching platforms. If Shopify not meets your wants and you favor to maneuver your operations to a different ecommerce platform like WooCommerce or BigCommerce. (And sure, there are lots of extra Shopify alternate options)

What do you have to do earlier than closing your Shopify Retailer?

Earlier than closing your Shopify retailer, check out these necessary steps to make sure every thing goes easily:

1. Promote the shop

Earlier than you resolve to close down your Shopify retailer, take into consideration promoting it.

In case your retailer has a powerful model presence or has generated some gross sales, it might be useful to another person!

There are marketplaces like Flippa the place you possibly can checklist your retailer, and consumers can view and probably buy your online business.

Simply so you understand, these marketplaces have their very own set of necessities for itemizing your retailer, like present process an unbiased valuation of your online business and accessing authorized sources.

Plus, remember that these marketplaces will cost a fee payment upon the profitable sale of your web site.

Study extra: Promote Your Shopify Retailer: The Definitive Information (2024)

2. Cancel third-party apps and instruments

Uninstall all third-party apps and instruments earlier than deactivating your Shopify retailer to keep away from extra billing.

In the event you’re in the course of a cost interval for an app subscription, you may wish to wait till this era is sort of over to shut your retailer.

3. Switch your customized area

When you’ve got a customized area bought via Shopify, it’s best to switch it to a third-party area supplier earlier than closing your retailer.

Alternatively, in case your area was purchased from a 3rd get together, you possibly can take away it out of your Shopify retailer utilizing the Shopify admin.

In the event you do not take away your area out of your Shopify retailer earlier than closing it, then you definitely won’t be capable to use it for an additional web site.

Additionally, keep in mind to show off auto-renewal to your area to keep away from any surprising expenses.

4. Backup your database

Fascinated about the way forward for your on-line retailer, even in the event you’re contemplating closing it for now, is smart.

You by no means know whenever you may resolve to relaunch, and gaining access to your earlier retailer’s knowledge might be invaluable!

The excellent news is Shopify lets you manually again up your retailer by exporting elements of your database into CSV information.

This consists of merchandise, clients, orders, present card codes, low cost codes, and monetary knowledge.

However doing it manually could be tedious. Luckily, Shopify apps like Matrixify simplify the method, permitting you to again up your retailer extra effectively.

As well as, obtain a backup of your retailer’s theme.

Bear in mind, themes are licensed just for the shop the place they have been initially bought.

Nevertheless, in the event you plan to maneuver your online business to a different Shopify retailer you personal, you possibly can contact Shopify Help to inquire about transferring your theme license to the brand new retailer.

Study extra: Shopify Retailer Backups: The Definitive Information (2024)

5. Deal with excellent buyer orders

When closing your Shopify retailer, take into consideration the affect in your present clients, particularly these with unfulfilled orders.

Here is methods to tackle these considerations responsibly:

• Present playing cards. In the event you provide present playing cards, be sure you deal with any excellent balances. Export your retailer’s present card CSV file, which accommodates all the required info to resolve any unredeemed playing cards.
• Particular merchandise. In case your retailer has subscription or preorder merchandise, you have to tackle these excellent orders. Whether or not it entails fulfilling these orders or issuing refunds, take the required steps to make sure your clients usually are not left within the lurch.
• Chargebacks. Bear in mind that clients can nonetheless problem chargebacks after your retailer is deactivated. As soon as your retailer is deactivated, you lose the flexibility to submit extra proof through the Shopify admin to contest these chargebacks.

FAQs

When you’ve got any extra questions on pausing or closing your Shopify retailer, check out these FAQs:

Abstract

Earlier than we go, we have created a fast abstract of this text for you, so you possibly can simply keep in mind it:

• To pause your Shopify retailer, you possibly can both password-protect it or go for the Pause and Construct plan.
• Password safety fully restricts entry to your retailer. Alternatively, the Pause and Construct plan permits guests to view your merchandise and browse content material however disables the checkout course of.
• The Pause and Construct plan is barely out there to straightforward Shopify accounts and requires that your retailer be on a paid plan. Shopify Plus accounts don’t qualify for this selection.
• In case your retailer continues to be in its free trial interval, you can’t use the Pause and Construct plan, however you possibly can nonetheless password-protect your retailer to pause it quickly.
• Earlier than you shut your Shopify retailer completely, take into consideration promoting it. If you wish to shut it, cancel any third-party apps and instruments, switch your customized area, backup your retailer’s knowledge, and tackle any excellent buyer orders.

Last ideas

Pausing affords a short lived resolution with out absolutely disconnecting out of your buyer base whereas closing your retailer requires cautious consideration of what comes subsequent.

Earlier than making a closing determination to shut your retailer, completely consider your causes and take into account all alternate options, together with promoting your retailer or backing up knowledge.

In the event you’re in search of extra management over your on-line retailer, transferring to WooCommerce may be what you want.

Searching for one thing much like Shopify however with extra flexibility? BigCommerce might be an excellent match.

Take your time to resolve what’s finest for you. And you probably have any feedback, questions, or strategies, be happy to go away them beneath!

Wish to study extra about ecommerce?

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