A yr into working with Microsoft Copilot, we’ve realized so much from our prospects about how persons are utilizing AI at work. We’ve additionally realized from our personal company-wide rollout to greater than 200,000 staff—what’s working, the place there are challenges, and what early behaviors can educate us about broader impacts to adoption and institution of latest work patterns. One of many largest takeaways is that AI reinvention is an entire new approach of working that entails each software program and tradition. It’s a cultural shift. Microsoft Viva empowers leaders and organizations to make that shift. We’re excited to announce new capabilities to assist drive enterprise-wide adoption of Copilot, together with the final availability of Microsoft Copilot Dashboard and Microsoft Copilot Academy, powered by Viva, which can be accessible to all Copilot for Microsoft 365 prospects.
Microsoft Viva
Empower and interact your workforce with next-generation AI and insights in Microsoft Viva.
Microsoft Copilot Dashboard is now typically accessible
The Microsoft Copilot Dashboard is an out of the field report designed for enterprise leaders to simply perceive the impression of Copilot for Microsoft 365 by offering privacy-protected insights throughout each stage of your AI transformation journey. Constructing on the preliminary launch at Microsoft Ignite, which included readiness and utilization knowledge throughout Microsoft 365 apps, this launch presents further pivots that mix Copilot utilization metrics with organizational context and collaboration knowledge, enabling deeper views of adoption and impression. Copilot prospects can have the flexibleness to filter by attributes like division, groups, or roles, perceive variations between teams, and evaluate those self same measures between customers and non-users. Viva Insights prospects can use analyst workbench capabilities to dive deeper with {custom} reviews, together with incorporating knowledge from different related sources. And for a restricted time solely, Copilot for Microsoft 365 prospects can be eligible to entry Viva Insights at no further price.
We’re additionally excited to announce that beginning in 2024 Q3, the Copilot Dashboard can be accessible to all Copilot for Microsoft 365 prospects at no further price and won’t require a Viva license. You possibly can entry the dashboard within the Viva Insights app in Microsoft Groups or by way of the online app. Choose the “Copilot Dashboard” choice from the left navigation menu and begin exploring outcomes out of your group. Moreover, Copilot for Microsoft 365 prospects can be eligible for a promotional supply that may present entry to all of Viva Insights, together with Copilot Dashboard, in addition to entry to superior insights and supervisor and chief insights. Contact your account crew to be taught extra about how one can make the most of this supply.
Along with having the fitting data-driven insights, profitable AI reinvention usually requires a change administration technique that features arming staff with the fitting data, creating clear and constant communications, and understanding worker suggestions to handle any gaps or challenges. Microsoft Viva helps you develop worker expertise, drive consciousness, foster champions, and dig deeper into the impression of Copilot throughout your group.
Allow staff with AI data and expertise
Our Work Development Index confirmed that 82% of leaders mentioned their staff will want new expertise to be ready for the expansion of AI. I’m excited to announce the final availability of Microsoft Copilot Academy, the place we’ve centralized these studying experiences in your group to supercharge their Copilot expertise. Copilot Academy is offered in Viva Studying and beginning in 2024 Q3, it will likely be accessible to all Copilot for Microsoft 365 prospects at no further price and won’t require a Viva license.
The Copilot Academy contains curated studying paths designed by Microsoft specialists to assist your staff uncover, study, and use Copilot experiences successfully. The preliminary launch contains a mixture of ordinary generative-AI studying content material (akin to “Intro to prompts”) and a collection of studying paths particular to Copilot for Microsoft 365 (akin to “Summarize e mail threads with Copilot in Outlook”). We are going to proceed to boost Copilot Academy within the coming months, together with hands-on experiences hosted by Copilot Lab in our subsequent launch.
Copilot Academy is offered in Viva Studying, your central hub for studying, so it’s simple for customers to entry, uncover, and share inside the Microsoft 365 instruments they’re already utilizing. It’s preloaded and requires no admin setup or configuration, so your Microsoft 365 admins can concentrate on serving to drive Copilot adoption. Try our setup documentation to get began, and keep tuned for updates on content material, expertise, and have enhancements coming quickly. Moreover, to assist our prospects develop a skillset associated to AI device utilization—like immediate engineering—we’ve developed a set of studying content material accessible on Copilot Lab and Microsoft Be taught you could entry at this time.
Construct pleasure and momentum round Copilot
Getting the phrase out, usually and early, about new applied sciences like AI is essential to profitable change administration. With Viva Amplify, an inside communications platform, you may elevate your Copilot messaging and energize staff by reaching them within the channels they use most frequently—e mail, SharePoint, Microsoft Groups, and Viva Interact. And we’ve designed the brand new Copilot Deployment Equipment in Viva Amplify particularly that will help you launch Copilot campaigns with ease. Your company communications crew, your change crew, or your early champions can use pre-built marketing campaign templates to drive consciousness, and assist staff be taught what it will probably do for them. It comes with pre-drafted content material, movies, guides, and publications that may simply be custom-made and despatched to assist customers study Copilot. And within the reporting tab, you’ve got wealthy marketing campaign analytics to grasp engagement and the place to make enhancements.
Fostering management communications and AI champions in your group may assist speed up Copilot adoption. Viva Interact can allow leaders and neighborhood champions to share technique, learnings, and experiences broadly with their group. Within the coming weeks, Viva Interact will add built-in capabilities that will help you speed up adoption, the place admins can allow a brand new custom-made Copilot neighborhood with one click on that launches an onboarding guidelines, recommends pre-seeded content material and dialog starters, and helps dynamic neighborhood membership primarily based your group’s present Copilot licensing allotment.
Company communicators or neighborhood managers can construct campaigns for Copilot primarily based on what persons are speaking about, so the dialog stays related and reaches the fitting folks. As folks submit feedback, Copilot will help draft responses and supply analytics round engagement, trending matters, attain, and sentiment. And other people can use Solutions in Viva to ask questions and discover Copilot data and assets across the group. The brand new Clever Importer—now typically accessible—makes it simple to generate and add your individual question-and-answer for this neighborhood to help generally requested questions.
And lastly, new community analytics embody detailed engagement metrics and theme extraction to point out what’s trending and what’s high of thoughts for workers throughout all communities.
Acquire a deeper understanding of AI readiness, adoption, and impression
Modern firms and early adopters sustain with their Copilot deployment by partaking staff via the journey, that features constantly in search of worker suggestions and making the fitting changes to handle a profitable rollout. Along with utilizing Viva to measure organizational-wide worker engagement in your AI transformation technique, we’re introducing new research-backed Microsoft Copilot Impression survey templates in Viva Glint and Viva Pulse designed to gauge sentiment on how Copilot is impacting staff whereas benchmarking these insights in opposition to trade analysis. The survey outcomes will combine instantly with the Copilot Dashboard in order that expertise and enterprise leaders can see the information in a unified view. Questions will embody:
- High quality: Copilot helps enhance the standard of my work or output.
- Effort: Utilizing Copilot helps me spend much less psychological effort or mundane or repetitive steps.
- Velocity: Copilot permits me to finish duties quicker.
- Productiveness: When utilizing Copilot, I’m extra productive.
By combining office collaboration and behavioral insights with worker survey knowledge, Microsoft buyer, dentsu, one of many high artistic media firms on the planet, was capable of see the direct worth and productiveness impression of Copilot on its workforce.
“Our latest evaluation reveals staff are saving at the very least quarter-hour, if not half-hour a day through the use of Copilot. We’re seeing a noticeable shift in how they’re utilizing the know-how, spending much less on conferences, emails, calls, or chats, utilizing the time they get again to concentrate on deep work with out interruptions and to put money into their groups.”
—Kate Slade, Director of Rising Know-how Enablement at dentsu
Begin utilizing Microsoft Viva that will help you drive Copilot adoption at this time
We invite you to find the total capabilities of Microsoft Viva and the Copilot Dashboard as we put together for the way forward for work collectively. Attain out to your Microsoft account crew to get began at this time.
To be taught extra about Microsoft Viva and the way it will help you on our AI transformation journey, obtain our Copilot Success Equipment, which features a detailed overview on the right way to use every Viva app to speed up Copilot adoption and engagement. Additionally, join our upcoming webinar collection to listen to how our prospects are utilizing Viva to drive Copilot adoption and measurement.
For the most recent analysis insights on the way forward for work and generative AI, go to WorkLab.
