Monday, October 16, 2023
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Dropbox customers complain about damaged AirDrop help on macOS


A number of customers of the favored cloud file platform Dropbox have been complaining a few new bug that causes AirDrop to not work for Dropbox information on macOS Ventura. The complaints observe the discharge of a brand new replace to the Dropbox app for Mac that permits help for macOS Monterey 12.5 and later.

As reported by a number of customers on the official Dropbox boards, the newest variations of the macOS app have been inflicting issues when customers attempt to ship and obtain information utilizing AirDrop. One of many customers stated that some information had been completely misplaced as a result of they AirDropped them and deleted the unique filmes from the telephone after that.

Airdrop can be damaged for me, I believe this occurred not too long ago as nicely. Working Dropbox 162.4.5419 and Mac OS Monterey 12.4. I’m additionally utilizing Dropbox backup so my downloads folder is in my dropbox and it’s bought an alias. […] Sadly I simply misplaced some information completely as a result of I airdropped them then deleted them from my telephone assuming they landed safely on my mac.

Based on one other consumer, the issue is triggered as a result of Dropbox now strikes the consumer’s primary folders akin to Paperwork, Desktop, and Downloads to a different location on the native disk. Different customers say that they had been solely in a position to make use of AirDrop with Dropbox after disabling the backup function. An organization consultant requested customers on the discussion board to share extra particulars concerning the bug so the corporate can examine it.

Dropbox to roll out replace with help for macOS 12.5 and later

Final 12 months, a macOS replace broke Dropbox help as a result of some inner system adjustments made by Apple. After an extended wait, Dropbox introduced a beta model of its Mac app with help for macOS Monterey and later. Nevertheless, this model has but to be launched to the general public.

Fortunately, Dropbox is now notifying customers that it’ll start to roll out an official replace with full help for macOS Monterey 12.5 and later within the coming months. Any customers concerned about getting this new model early can be part of Dropbox’s beta program. “Whenever you’re eligible, you’ll obtain a notification from the Dropbox icon in your menu bar,” says the corporate.

Extra particulars concerning the replace could be discovered on the Dropbox web site.

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