Johannesburg, South Africa, 16th January 2024 – CMC Networks, a worldwide Tier 1 service supplier, has upgraded its International Community Operations Centre (GNOC) with the transfer to its new places of work in Sandton, South Africa. This improve will increase community and operational efficiencies and improve buyer experiences with the elevated adoption of Synthetic Intelligence (AI) and automation.
The improve consists of the implementation of Juniper Mist AI to totally combine CMC Networks’ switching, routing and Entry Level (AP) community cloth. The answer combines AI, machine studying and information science strategies to streamline operations throughout the corporate’s wi-fi entry, wired entry, and software-defined wide-area networks (SD-WAN). Superior information comes from APs, switches, routers, and firewalls throughout CMC’s community to optimise buyer experiences end-to-end.
“The improve to our International Community Operations Centre represents our dedication to digitally remodeling our community and operations for our prospects,” stated Marisa Trisolino, CEO at CMC Networks. “We have now extra visibility and intelligence than ever earlier than to handle and mitigate potential points earlier than they affect the community, and rapidly take corrective motion. By boosting the capabilities of our community and offering our NOC help groups with AI-powered insights, prospects can count on an much more seamless expertise end-to-end.”
CMC Networks can be rising the usage of AI inside its operations with a brand new IT service administration (ITSM) platform, utilising community automation and superior AI-driven insights powered by NetBrain and BigPanda. Collectively, these options are powerfully bettering the standard of the corporate’s NOC crew in supporting prospects with new ranges of community visibility, automation, and intelligence.
“AI is quickly remodeling international networking, and this can allow our operations to maneuver with larger agility and precision when serving new buyer demand. Clients profit from new ranges of visibility, effectivity, and efficiency,” stated Geoff Dornan, CTO at CMC Networks. “We’re frequently creating our community, options and capabilities to unlock their full potential with up-and-coming applied sciences, and this is only one of many steps we’re taking to exceed our prospects’ expectations.”
The community improve helps CMC Networks to enhance service availability and experiences for patrons, whereas accelerating digital transformation internally. The information come after center3’s current acquisition of CMC Networks, offering new alternatives for development throughout Africa and the Center East.
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About CMC Networks
CMC Networks is a worldwide Tier 1 service supplier that permits and accelerates digital transformation in probably the most difficult markets on the earth. Headquartered in South Africa and offering companies for over 30 years, it combines community attain throughout six continents with innovation in AI, cloud on-ramp, cybersecurity, EDGE Cloud, SDN, virtualisation, and a spread of companies to resolve native enterprise challenges with world-class options.
CMC offers information communications to Carriers, Governments, Multinationals, and numerous non-profit organisations, working greater than 110 Service Places offering a cheap, scalable and resilient community. CMC Networks has the most important pan-African community servicing 51 out of 54 nations in Africa and 12 nations within the Center East, plus regional hubs in key interconnect places throughout Europe, the Americas, and Asia Pacific.
