What every week! Cisco Dwell EMEA flew by practically as quick because the digital evolution we’re witnessing earlier than our eyes! It was unbelievable to be there in particular person and to see so many individuals on the bottom in Amsterdam. Day by day was a brand new excessive; from the opening keynote the place I had the pleasure to hitch Wendy Mars, Liz Centoni, Jonathan Davidson, Javed Khan, and Tom Gillis on stage and introduce Greg Swimer, the CTO of Metropolis Soccer Group to learn the way Cisco has enhanced ‘the expertise’ for Metropolis Group’s followers around the globe.
There have been a number of key themes dominating Cisco Dwell EMEA. Vitality and Sustainability featured excessive, and our Sustainability Zone was buzzing with exercise. I used to be delighted to hitch Gordon Thomson on stage to speak concerning the function CX can play in driving a extra sustainable future. Our dialog on Sensible Buildings highlighted many themes together with the various priorities from Generations X, Y and Z round what they see as the best office, and the elevated significance of extra sustainable options. At Cisco, we’re future-focused and agile and are trying ahead to seeing what Gen Alpha will need from a office.
Our conversations with analysts have been as candid as ever. It’s refreshing to listen to the place we’re including worth, and the place we might be extra energetic. One factor is for certain – Cisco CX is making waves, and our technique is resonating with the market. We deliver collectively a uniquely highly effective mixture of human + digital intelligence to empower you – our prospects and companions – to get the outcomes that matter most, sooner!
We had many conversations with attendees, companions, and prospects about new expertise traits rising at a fast tempo, together with ChatGPT. Actually, this formed my on-stage dialogue with Michael Kämper and Koen Bastiaens, the place we mentioned the necessity for a mix of human + digital options to assist resolve a number of the most urgent enterprise challenges confronted by firms around the globe. It’s not simply luck that our CX portfolio gives the very best of each. We’re right here that will help you simplify, rework, and innovate.
In our Innovation session, ‘Creating distinctive experiences with digital and human intelligence,’ Martin Gysi from Swisscom instructed us how Cisco’s Digitise Supply helps spur innovation at Swisscom, and we even had a visitor look from Thomas Rasmussen from Norlys who we had featured in one in every of our movies. He instructed the viewers concerning the significance of belief that’s constructed on the human interactions with Cisco.
I used to be delighted to see our CX stand was at all times a flurry of exercise, particularly round our demos and the Lightning Talks which drew within the crowds. Should you’d wish to have a private CX Cloud demo, tell us.
Thanks to all our audio system, attendees, and all these working exhausting behind the scenes who made every little thing run easily to make sure the complexities behind the scenes at Cisco Dwell disappeared in order that our prospects and companions had the very best expertise doable. In my keynote, I quoted Johan Cruyff who mentioned, “Taking part in soccer could be very easy, however taking part in easy soccer is the toughest factor there may be.” At Cisco Dwell EMEA, you all performed at your easiest, you took away the complexities and made issues look ‘easy’ to make sure that all attendees had the very best expertise. That’s what issues most, and we’re ALL IN relating to expertise!
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