Transport impacts customers’ on-line buying selections and general satisfaction with the shopping for expertise. Buyers prioritize free supply as an important delivery issue, in keeping with Statista’s September 2023 survey of 6,000 U.S. customers.
The Statista survey additionally queried delivery preferences by gender. Feminine respondents have been extra prone to worth free delivery (92%) than male respondents (85%). Equally, 71% of feminine customers prioritize straightforward return delivery versus 57% of males.
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Based on “Adapting to Inflation: Shopper Outlook on E-commerce,” Ryder’s September 2023 survey of 1,077 U.S. web shoppers, younger customers are extra prepared to attend for on-line orders.
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Furthermore, amongst respondents to the Ryder survey, free delivery was the highest issue (64%) in the place they made a web based buy.
