In her weblog, Countdown to Cisco Reside EMEA, Adele Trombetta, SVP, Cisco Buyer Expertise (CX) EMEA, talked about how excited she is for Cisco Reside EMEA in just a bit greater than every week, and I agree. Her preview of this occasion offers an summary of a number of completely different areas the place CX will make a splash this yr. Nonetheless, I need to go a bit of deeper and provide you with some extra particulars on what you’ll see in our Buyer Expertise sales space, and round Cisco Reside February 5-9.
With a dozen CX demos out there to you at this yr’s occasion, let’s get you able to discover and begin accelerating your enterprise outcomes.
CX Sales space
Listed below are the demos you will see that contained in the CX sales space in Amsterdam:
Cisco Lifecycle Companies
Take away adoption roadblocks and rework at velocity with much less danger with our new outcomes-driven service. From bettering the shopper expertise and enhancing safety to optimizing productiveness and extra, our specialists can assist you obtain measurable enterprise outcomes. With our telemetry-based AI/ML insights, instruments, and automation, we can assist you speed up time to worth out of your Cisco know-how investments and obtain your enterprise outcomes, sooner.
Automation
Cisco gives options to simplify and velocity up the supply of enterprise outcomes. Automated deployment and configuration, service-level monitoring with observability, response and remediation, incident administration, and software program upgrades with validation and assurance can profit companies of all ranges of automation maturity. No matter the place you’re in your automation journey, Cisco has options which can be simple to eat and tailor-made to your wants.
Success Tracks/CX Cloud
Enhance operational effectivity and scale back danger with a 360-degree view of your community with proactive digital insights; take away adoption roadblocks with professional finest practices, and increase employees productiveness and abilities with studying sources with Success Tracks, enabled by CX Cloud to maximise the worth of your IT investments.
Safety, Consulting and Managed Companies
Two separate demonstrations in our sales space will present you find out how to strengthen your group’s safety resilience. Come discover the big selection of CX Safety providers serving to to strengthen your group’s safety resilience. From product-agnostic advisory, technique, and safety architecture-focused providers to planning, design, and implementation of Cisco Safety merchandise – pre-defined or totally personalized service options cowl your full providers lifecycle.
TAC Improvements
Our high priorities are simplicity, velocity, and effectivity when getting IT points solved, regardless of their dimension. See how self-service automated assist workflows can scale back your time to last decision or how RADKit permits distant diagnostic log assortment and automates complicated duties with network-wide APIs to hurry up time to decision. Along with the TAC Improvements demos within the CX Sales space, TAC engineers, gross sales engineers, {and professional} providers engineers may even be out there by way of Technical Options Clinics and within the Technical Options Clinic Theater.
Buyer Success
Come see how Cisco CX permits clients in Monetary Companies, Retail, and Utilities to beat IT challenges and ship optimized mission-critical providers, enhance end-to-end safety, and drive extra clever operations. You’ll additionally learn the way we’ve helped them rework work environments, reimagine communities, and improve buyer expertise.
Cisco Neighborhood
One of the frequented Cisco digital properties is Cisco Neighborhood, which serves greater than 1.4 million guests every month and helps seven languages. Study extra about this trusted, on-line, peer-to-peer neighborhood and information hub, the place you at all times have entry to real-time solutions and 24/7 recommendation.
Associate-Powered Buyer Expertise
Go to the CX associate demo to find how companions can improve the shopper expertise with Cisco instruments and platforms. Interact with specialists showcasing dwell demos of instruments such because the Associate Expertise (PX) Cloud, dive into the capabilities and insights out there by way of Lifecycle Benefit and discover find out how to drive buyer software program adoption by way of the digital end-to-end Lifecycle Observe Journey.
Cisco Studying and Certifications
Cisco Studying and Certifications (L&C) shall be within the sales space with coaching gives and demos on Cisco U. and Cisco Modeling Labs (CML). Yow will discover Cisco L&C outdoors of the CX Sales space as effectively, with 30 periods deliberate within the Cisco U. Theater!
Sustainability
Lastly, cease by and let Cisco Buyer Expertise options assist form, scale, and maintain your journey towards sustainability. Align your objectives with actionable plans enhanced by AI/ML, automation, telemetry, and guided experience to determine, speed up, and measure the impression of your sustainability know-how initiatives.
In fact, that’s solely what we now have happening throughout the Buyer Expertise sales space. We even have a CX demo within the Cisco Showcase, which walks you thru how Cisco CX leads the way in which to assist our clients notice enterprise outcomes sooner at each step of the lifecycle.
Final however definitely not least, head over to the Sustainability Zone and learn to make your buildings and workspaces prepared for hybrid work whereas driving sustainability. You may design a safe, sustainable, and future-proofed good constructing with our end-to-end method. Come discover our imaginative and prescient to assist create the subsequent technology of smarter buildings.
We now have a lot we need to share with you this yr at Cisco Reside EMEA. I hope you’re trying ahead to it. I do know our CX staff is!
If you wish to know extra about our Buyer Expertise presence at this yr’s Cisco Reside, try the CX at Cisco Reside web site for essentially the most up-to-date info.
Within the meantime, be happy to go away me a remark or a query beneath, and keep tuned for more information coming your method as we get near the beginning of Cisco Reside EMEA on February 5.
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