December 6, 2022
UPDATE
Apple launches Self Service Restore in Europe
Clients in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the UK should purchase real Apple components and instruments
Apple in the present day introduced Self Service Restore is now obtainable in eight European international locations, offering restore manuals and real Apple components and instruments by means of the Apple Self Service Restore Retailer. Clients who want to full their very own repairs will be capable of carry out most of the most typical repairs for the iPhone 12 and iPhone 13 lineups, and Mac notebooks with Apple silicon.
The Self Service Restore Retailer gives entry to greater than 200 particular person components and instruments, in addition to restore manuals. This system permits clients who’re skilled with the complexities of repairing digital gadgets the chance to finish their very own repairs, utilizing the identical manuals, components, and instruments as Apple Retailer areas and Apple Licensed Service Suppliers.
“We consider the perfect expertise for our clients and for the planet is expertise that lasts, which is why we design our merchandise to be sturdy and infrequently require upkeep or restore,” mentioned Jeff Williams, Apple’s chief working officer. “However when a restore is required, we wish clients to have many choices for secure, dependable, and safe restore. That’s why we’re excited to launch Self Service Restore in Europe, giving our clients direct entry to real Apple components, instruments, and manuals.”
Each real Apple half is designed and engineered for every product, and goes by means of in depth testing to make sure the best high quality, security, and reliability. The components are the identical ones — on the similar worth — as these obtainable to Apple’s community of licensed restore suppliers. Clients can ship changed components again to Apple for refurbishment and recycling, and in lots of circumstances obtain credit score off their buy by doing so.
The Apple instruments obtainable to clients on the Self Service Restore Retailer are customized to assist present the perfect repairs for Apple merchandise, and are engineered to face up to the pains of high-volume, skilled restore operations the place security and reliability are the utmost precedence. The high-quality instruments provided by means of Self Service Restore embody torque drivers, restore trays, show and battery presses, and extra.
Apple will supply device rental kits for $49, in order that clients who don’t need to buy instruments for a single restore nonetheless have entry to those skilled restore instruments. The weeklong rental kits will ship to clients totally free.
Self Service Restore is a part of Apple’s efforts to additional broaden entry to repairs and improve repairability of merchandise over time. For the overwhelming majority of consumers who should not have expertise repairing digital gadgets, visiting an expert restore supplier with licensed technicians who use real Apple components is the most secure and most dependable option to get a restore.
Over the previous three years, Apple has practically doubled the variety of service areas with entry to real Apple components, instruments, and coaching, together with greater than 4,000 Impartial Restore Suppliers. A worldwide community of greater than 5,000 Apple Licensed Service Suppliers helps greater than 100,000 energetic technicians. Consequently, eight out of 10 Apple clients are positioned inside half-hour of a certified service supplier throughout Europe.
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