March 14, 2023
PRESS RELEASE
Apple introduces Store with a Specialist over Video
Prospects within the U.S. can now join with an Apple Specialist over video to buy the iPhone lineup, together with iPhone 14 and iPhone 14 Plus, accessible immediately in an all-new yellow colour
CUPERTINO, CALIFORNIA Apple immediately launched Store with a Specialist over Video, a brand new stay purchasing expertise on apple.com for purchasers within the U.S. Store with a Specialist over Video connects prospects seeking to buy iPhone with a retail staff member by way of a secure and safe, one-way video purchasing session. With this new service, prospects can browse the most recent fashions, discover new options, and study Apple Commerce In gives, service offers, switching to iOS, and varied financing choices.
“We’re continually innovating to ship an much more personalised expertise for our prospects, assembly them the place they’re to ship the most effective of Apple,” stated Karen Rasmussen, Apple’s head of Retail On-line. “With Store with a Specialist over Video, our staff members are excited to attach with prospects and supply distinctive service as they study which iPhone most closely fits them.”
Enhancing the Procuring Expertise for Prospects
Prospects can go to apple.com/store/buy-iphone, and in just some clicks, immediately join with an Apple Specialist for world-class service and professional recommendation on selecting the right iPhone mannequin. As soon as linked, prospects can evaluate options, colours, sizes, and discover the most effective deal by means of the Apple Commerce In program or their service.
Store the Newest iPhone 14 Lineup with a Specialist over Video
The superbly designed and sturdy iPhone 14 and iPhone 14 Plus, accessible immediately in an all-new yellow, characteristic a powerful dual-camera system, the highly effective A15 Bionic chip, and all-day battery life, with iPhone 14 Plus providing the longest battery lifetime of any iPhone ever. Each fashions additionally supply groundbreaking security capabilities corresponding to Crash Detection and Emergency SOS by way of satellite tv for pc,1 permitting customers to get the assistance they want even when no mobile or Wi-Fi service is out there. iPhone 14 and iPhone 14 Plus can be found in midnight, starlight, (PRODUCT)RED, blue, purple, and the brand new yellow for $799 and $899. Prospects within the U.S. can stand up to $600 in credit score towards iPhone 14 after they commerce in iPhone 11 or later2 from apple.com/retailer utilizing Store with a Specialist over Video, within the Apple Retailer app, and at Apple Retailer areas.
Connecting with a Specialist
Store with a Specialist over Video is out there to prospects within the U.S. from 7 a.m. to 7 p.m. PT every single day on apple.com/store/buy-iphone. Through the session, an Apple staff member might be on digital camera sharing their display screen, however they won’t be able to see the client. If prospects discover {that a} session is unavailable or entry the web page after hours, they will contact a Specialist over the telephone or by way of chat 24 hours a day.
The Greatest Place to Purchase Apple
Apple makes it easy and simple for purchasers to discover the most recent merchandise and equipment, join with professional staff members, or study new expertise with applications like At this time at Apple. Whether or not in individual, on-line, over video, or by way of personalised suggestions on the Apple Retailer app, Apple staff members can assist prospects choose the system and financing choice that’s proper for them.
About Apple
Apple revolutionized private expertise with the introduction of the Macintosh in 1984. At this time, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch, and Apple TV. Apple’s 5 software program platforms — iOS, iPadOS, macOS, watchOS, and tvOS — present seamless experiences throughout all Apple gadgets and empower individuals with breakthrough providers together with the App Retailer, Apple Music, Apple Pay, and iCloud. Apple’s greater than 100,000 staff are devoted to creating the most effective merchandise on earth, and to leaving the world higher than we discovered it.
- Emergency SOS by way of satellite tv for pc and Discover My by way of satellite tv for pc are at present accessible in Canada, France, Germany, Eire, the U.Okay., and the U.S., and might be accessible in Austria, Belgium, Italy, Luxembourg, the Netherlands, and Portugal later this month. The service is included totally free for 2 years beginning on the time of activation of a brand new iPhone 14 mannequin.
- Commerce-in values will differ primarily based on the situation, yr, and configuration of the eligible trade-in system. Not all gadgets are eligible for credit score. Prospects should be no less than 18 years outdated to be eligible to commerce a tool in for credit score or for an Apple Present Card. Commerce-in worth could also be utilized towards a qualifying new system buy or added to an Apple Present Card. The precise worth awarded relies on receipt of a qualifying system matching the outline supplied when the estimate was made. Gross sales tax could also be assessed on the total worth of a brand new system buy. In-store trade-in requires presentation of a legitimate picture ID (native regulation might require saving this info). The supply is probably not accessible in all shops, and will differ between in-store and on-line trade-in. Some shops might have further necessities. Apple or its trade-in companions reserve the best to refuse or restrict the amount of any trade-in transaction for any purpose. Extra particulars can be found from Apple’s trade-in companion for trade-in and recycling of eligible gadgets. Restrictions and limitations might apply.
Press Contacts
Neema Mungai
Apple
Brian Bumbery
Apple
