Tuesday, October 15, 2024
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SK Telecom Upgrades T Cellphone Name Platform with AI Options


SK Telecom Upgrades T Phone Call Platform with AI Features
South Korea’s cell service SK Telecom introduced on Monday a major improve to its flagship calling platform, T Cellphone, rebranding it as “A-Dot Cellphone” to include AI-enhanced service capabilities. This modification replaces the corporate’s current T-Cellphone service with A-Dot Cellphone, integrating AI options from SK Telecom’s A-Dot app. The service title, model icon, and different points might be up to date accordingly.

Additionally Learn: SK Telecom Launches AI Cloud Supervisor to Maximise GPU Utilization

AI Private Assistant Service

The A-Dot Cellphone now gives an AI-powered private assistant that manages each stage of a telephone name — earlier than, throughout, and after — enhancing name effectivity and comfort for customers.

AI Prediction

In line with the corporate, one of many platform’s key options is AI prediction, which informs customers about incoming calls and suggests dialog starters, serving to conversations circulation extra easily.

The Dialog Standing perform supplies a fast abstract of latest interactions with every contact, whereas spam and phishing detection routinely blocks suspicious or unreported numbers.

AI Firm Info

Moreover, the brand new AI firm data function analyses name knowledge to supply related particulars, similar to firm tags, reputation rankings, and buyer distribution, serving to customers make extra knowledgeable choices about who they join with.

A-Dot Tab

The A-Dot Tab recommends acceptable AI options primarily based on the context of the decision. It might probably recommend who to contact subsequent, summarise key factors from a dialog, and even remind customers of upcoming schedules talked about throughout calls.

Name Recording

The platform additionally consists of limitless name recording and an AI-powered name abstract perform, permitting customers to get summaries of recorded calls. Every consumer can entry as much as 30 AI-generated summaries per thirty days. Customers may also convert recorded calls into textual content, making it simpler to evaluate and handle name content material.

Name Translation

SK Telecom additionally added the name translation function, beforehand out there solely within the A-Dot app, to the A-Dot Cellphone. This permits real-time voice translation in Korean, English, Japanese, and Chinese language, enhancing the worldwide usability of the service, the corporate stated.

Additionally Learn: SK Telecom to Monitor Fibre Community Standing With AI

Cho Hyun-deok, head of AI Communication at SK Telecom, stated, “A-Dot, which leads AI telephones, goals to supply an surroundings the place calls can be utilized extra comfortably by including AI capabilities to T-Telephones, whereas sustaining steady name high quality.”

“We’ll improve the telephone’s core competitiveness with AI and develop a complete AI private assistant service that manages all levels of telephone calls — earlier than, throughout, and after.”

The corporate famous that Android customers can expertise these AI options alongside high-quality HD voice calls, whereas iPhone customers can entry them by means of the A-Dot app.





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