Highlight Sequence
In a quickly evolving technological panorama, it’s essential for native authorities to pivot from a technology-centric method to at least one that prioritises outcomes.
This was the central theme of a dialogue panel that I chaired on the Related North convention in April 2024, the place the panel underscored the necessity for expertise to function a device to attain particular, community-oriented objectives moderately than being an finish in itself.
Expertise options looking for issues
Traditionally, the cycle of expertise adoption has been led by the attract of innovation—each few years, a brand new wave of expertise sweeps in, promising to revolutionise what we do and the way in which we dwell. For instance, we now have native authorities dabbling in applied sciences similar to Synthetic Intelligence, 5G, Open RAN, and Edge Computing, to call a number of with out essentially understanding their advantages or realising that different options may extra successfully obtain their desired outcomes.
Though there isn’t any doubt that expertise innovation is extremely necessary to exhibit management and to stimulate financial exercise, we regularly have superior expertise options looking for issues, creating pointless stress on native authorities to undertake the most recent applied sciences moderately than addressing pre-existing wants or outcomes.
The insights from the panel dialogue echoed this sentiment and famous a shift in method transferring from being technology-led to outcome-driven that we’ve additionally noticed at Intelligens Consulting with our purchasers.
An outcomes-led method to digital transformation
This shift emphasises the significance of understanding the precise wants and challenges of communities earlier than deciding on expertise options. It’s about figuring out native authority goals and key outcomes after which leveraging expertise to fulfill these goals. To this finish, to maximise their affect native authorities have to undertake an outcomes-led method to digital transformation.
Intelligens Consulting defines three strategic pillars that must be thought of as a part of a neighborhood authority’s digital transformation as illustrated by the diagram and described beneath.
Determine 1 – Three strategic pillars that must be thought of as a part of a neighborhood authority’s digital transformation. Supply: Intelligens Consulting, 2024.
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Operational Excellence: This component focuses on optimising inside operations to boost fiscal well being by price discount, income enhancement, and improved workforce productiveness. Nicely deliberate and applied digital applied sciences can obtain operational excellence with nice impact.
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Enhanced Public Companies: This captures the direct advantages to companies and residents by improved and environment friendly supply of important providers like well being and social care, schooling, waste, safety, and transportation. It emphasises the function of digital instruments in enriching neighborhood life and accessibility.
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Societal Impression: Lastly, reaching societal objectives ties the digital transformation efforts to broader goals similar to environmental sustainability, social, digital and monetary fairness, and financial affect. By aligning digital methods with these objectives, native authorities can make sure that their technological developments contribute to vital and significant neighborhood advantages. This method not solely fosters a optimistic public notion but additionally helps long-term neighborhood improvement and resilience.
A structured digital transformation programme that delivers upon strategic objectives
Recognising that native authorities typically lack the required data, expertise, and breadth of experience to boost their digital transformation efforts Intelligens Consulting has launched a structured Digital Transformation Programme. Via energetic collaboration we pinpoint the distinctive challenges and priorities of native authorities. This method permits for the creation of tailor-made methods and expertise roadmaps that aren’t solely aligned with the consumer’s particular wants however are additionally supported by sturdy enterprise instances and hands-on implementation help.
This method ensures that the devised options are executed successfully and that the purchasers obtain steady steerage all through their digital transformation journey. By specializing in sensible outcomes and sustainable change, Intelligens Consulting empowers its purchasers to harness the complete potential of digital applied sciences in a fashion that straight contributes to their strategic objectives.
Intelligens Consulting has efficiently led a number of high-impact digital transformation tasks throughout varied native authorities, demonstrating vital outcomes when it comes to multimillion pound funding in digital infrastructure, multi-year prices financial savings and offering strategic route.
In closing, the transfer in direction of outcome-driven expertise marks a pivotal shift for native authorities and public our bodies. Embracing this method is vital to making sure that future improvements are purposeful and impactful. It’s time to prioritise outcomes and rethink our method to expertise for the betterment of our communities.
About Intelligens Consulting
Intelligens Consulting is a a number of award-winning digital administration consulting agency to buyers, operators and the general public sector. We offer strategic recommendation and sensible help to consumer to leverage digital applied sciences to ship recognized outcomes. Contact us on information@IntelligensConsulting.com must you want to discover out extra about our Digital Transformation Programme or the rest mentioned on this article. Discover us on You Tube | LinkedIn or on our web site.
