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Cognizant and Microsoft announce international partnership to broaden adoption of generative AI within the enterprise, and drive {industry} transformation


Expanded partnership will leverage Microsoft Copilot and Cognizant’s advisory and digital transformation companies to assist workers and enterprise clients operationalize generative AI and understand strategic enterprise transformation.

TEANECK, NJ – April 22, 2024 – Cognizant (Nasdaq: CTSH) and Microsoft Corp. introduced an expanded partnership with the purpose of constructing Microsoft’s generative AI and Copilots accessible to hundreds of thousands of customers, to rework enterprise enterprise operations, improve worker experiences and speed up cross-industry innovation.

Cognizant, a frontrunner in digital transformation companies, operates on the intersection of {industry} and know-how, and at the side of Microsoft’s superior generative AI and Copilots, the mixed power of this partnership has the potential to ship substantial innovation for enterprise clients, contributing to the projected $1 trillion[1] that AI is anticipated to inject into U.S. GDP over the following ten years. This partnership additionally has the potential to considerably speed up AI adoption and innovation in India. AI is anticipated so as to add USD 450–500 billion to India’s GDP by 2025, accounting for 10% of the nation’s USD 5 trillion GDP goal.

As a part of the partnership, Cognizant bought 25,000 Microsoft 365 Copilot seats for Cognizant associates, together with 500 Gross sales Copilot seats and 500 Providers Copilot seats to reinforce productiveness, streamline workflows and remodel buyer experiences. As well as, Cognizant will work to deploy Microsoft 365 Copilot to one million customers inside their international 2000 purchasers and throughout 11 industries. By means of Cognizant’s Synapse skilling program, 35,000 Cognizant builders have been educated on Github Copilot, with an extra 40,000 builders slated to obtain coaching.

“Generative AI is usually a game-changer for nearly each enterprise in each {industry}, opening up new potentialities for innovation, effectivity and development,” mentioned Ravi Kumar S, CEO, Cognizant. “That’s why we’re investing $1 billion in generative AI over the following three years and main the event of recent analysis to discover its potential for our purchasers, their workers and finish clients. We’re dedicated to serving to them harness the facility of generative AI at scale, and Microsoft Copilot is a confirmed device that may carry transformative positive aspects, unlocking expertise and potential in methods we are able to solely think about.”

“Our expanded partnership with Cognizant will assist organizations harness generative AI to rework enterprise operations, improve worker experiences, and ship new worth for purchasers,” mentioned Judson Althoff, government vice chairman and chief business officer at Microsoft. “By combining Cognizant’s {industry} experience with Microsoft’s Copilot capabilities—together with Copilot for Microsoft 365 and GitHub Copilot—we will assist drive AI adoption and innovation for hundreds of thousands of customers throughout its community.”

Driving industry-specific transformation is a key purpose of partnership, targeted on serving to companies reimagine operations in sectors that haven’t seen vital disruption in many years. For instance, a latest analysis report from Cognizant and Oxford Economics, New Work, New World, discovered that generative AI may automate as much as one-third of duties for emergency physicians, which may assist tackle staffing challenges, enhance service high quality and permit docs to concentrate on sufferers’ well being. Generative AI can velocity up process approval instances from days to simply minutes, eliminating delays and facilitating constructive affected person outcomes. Cognizant is already leveraging Microsoft Generative AI know-how with its TriZetto platform, to assist payers and suppliers scale back hidden prices and allow higher affected person outcomes for hundreds of thousands of People.

To benefit from these alternatives, Cognizant and Microsoft will collaborate to ship industry-specific options, utilizing Copilot Studio, a platform that enables customers to create and customise their very own industry-and-business-function particular Copilots, leveraging generative AI massive language fashions, enterprise functions and enterprise information. Past the healthcare {industry}, Cognizant and Microsoft will prioritize functions throughout industries akin to retail and shopper items, monetary companies, life sciences, manufacturing, communications and media.

Examples of a number of use instances below improvement embrace work Cognizant is doing with:

  • A media firm to develop a generative AI-based resolution for translation and localization of video content material, utilizing Microsoft know-how to offer correct subtitles, dubbing and cultural adaptation;
  • A producing agency to enhance its distant engineering diagnostics, utilizing generative AI to help area technicians in figuring out, analyzing and resolving upkeep points on their core merchandise.
  • An schooling companies supplier to revamp and execute its working mannequin, utilizing generative AI to create and ship personalised digital content material that adapts to the preferences and wishes of academics and college students.
  • A communications supplier to reinforce its buyer expertise and operational effectivity, utilizing generative AI to streamline and automate its core enterprise processes throughout gross sales, service supply and assurance.

Cognizant’s just lately introduced Superior AI Lab will assist these efforts, with a concentrate on advancing the science and follow of AI by innovation and improvement of mental property and AI-enablement applied sciences. Moreover, the corporate’s community of AI Innovation Studios in London, New York, San Francisco, Dallas, and Bengaluru, that are being geared up to showcase Microsoft generative AI know-how, will function a discussion board for purchasers to co-innovate and construct revolutionary {industry} options.

Cognizant is a member of Microsoft’s Accountable AI Council and is devoted to sustaining the best requirements for accountable and moral AI, specializing in security, safety, privateness, transparency and inclusion. To make sure that the adoption of generative AI is managed responsibly and in a manner that cultivates belief, skilling packages, akin to Cognizant’s Synapse, will play a key position in getting ready the fashionable workforce to thrive within the age of enterprise AI, and assist scale back friction in altering roles because the know-how modifications the character of labor.

Cognizant is a world chief in Microsoft Specializations, holding all Fashionable Work and Safety specializations, and just lately including the GitHub Copilot specialization. Microsoft Specializations require a rigorous unbiased audit along with assembly stringent requirements set by Microsoft. For extra info on the Cognizant-Microsoft partnership, please go to right here.

For extra info on the Cognizant-Oxford Economics analysis report on generative AI, please go to right here.

[1] Cognizant and Oxford Economics. (2023). New Work, New World, pg. 3.

About Microsoft
Microsoft (Nasdaq “MSFT” @microsoft) allows digital transformation for the period of an clever cloud and an clever edge. Its mission is to empower each particular person and each group on the planet to attain extra.

About Cognizant
Cognizant (Nasdaq: CTSH) engineers’ fashionable companies. We assist our purchasers modernize know-how, reimagine processes and remodel experiences to allow them to keep forward in our fast-changing world. Collectively, we’re bettering on a regular basis life. See how at www.cognizant.com or @cognizant.

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For extra info, contact:

U.S.
Title: Ben Gorelick
E-mail: [email protected]

Europe / APAC
Title: Christina Schneider
E-mail: [email protected]

India
Title: Rashmi Vasisht
E-mail: [email protected]

Microsoft Media Relations
WE Communications for Microsoft
(425) 638-7777
[email protected]



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