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How Pandora, the world’s largest jewellery maker, switched to recycled silver and gold


Pandora — the world’s largest jewellery maker, promoting greater than 100 million items per yr — mentioned it has delivered on a pledge it made 4 years in the past to make use of recycled silver and gold for all of the bracelets, necklaces, earrings and different trinkets in its collections.

By shifting away from newly mined metals to recycled supplies, the corporate mentioned it’ll keep away from its carbon dioxide emissions by an estimated 58,000 metric tons yearly. That’s the equal of taking 6,000 gasoline-powered vehicles off the highway. 

Silver is essentially the most broadly used materials in Pandora’s merchandise, accounting for 81 p.c of the content material on the finish of 2021, in accordance with the corporate. For the total yr 2023, 97 p.c of the silver and gold sourced for Pandora’s collections got here from recycled sources and by the second half of 2024, all merchandise shall be crafted with 100% recycled silver and gold. Pandora’s income for 2023 was round $4 billion.

“In our local weather accounts, that can make an enormous distinction,” mentioned Mads Twomey-Madsen, senior vice chairman of sustainability for Pandora.

Different jewellery corporations, together with Prada and Tiffany & Co., use recycled silver, gold and different treasured minerals as a promoting level, however Pandora’s dedication is essentially the most intensive given the amount it produces.

It’s not with out controversy: The Jewelers Vigilance Committee, a nonprofit targeted on trade ethics, is lobbying the Federal Commerce Fee to ban the time period “recycled” in advertising and marketing. Its gripe is that metals comparable to gold and silver aren’t wasted, and have been recovered and melted for reuse for years. The group argues that the time period “recycled” is a type of virtue-signaling.

100 staff devoted to the transition

It took a considerable effort for Pandora to change over to recycled sources, and it’ll value an additional $10 million yearly on prime of its standard sourcing contracts to supply silver and gold beneath the corporate’s new coverage, Twomey-Madsen mentioned.

Sources for purchasing recycled gold are extra established than these for silver, they usually account for about 30 p.c of the general provide. With silver, lower than 20 p.c of the availability comes from recycled sources comparable to discarded electronics, silverware, manufacturing scrap waste and previous jewellery, in accordance with Pandora. The corporate is shopping for about 340 tons of recycled silver yearly, about 6 p.c of the general market globally, mentioned Twomey-Madsen.

To succeed in that milestone, greater than 100 staff had been concerned in a metamorphosis that lasted 4 years. This system coated every little thing from the refineries from which it buys metallic on to suppliers that make elements comparable to clasps and sure chains. (Pandora employs 26,000 folks worldwide.)

Greater than 40 suppliers — together with multinational treasured metals suppliers comparable to Umicore and MKS PAMP — modified their enterprise processes to conform, the corporate mentioned. Now, something they promote to Pandora should be licensed as recycled in accordance with the Accountable Jewellry Council Chain of Custody customary.

Classes realized alongside the chain

For these contemplating an identical program, Twomey-Madsen supplied these takeaways from his workforce’s expertise:

  • It was simpler for Pandora to persuade silver and gold smelters to think about these modifications, due to the amount of fabric it buys from these sources. The conversations with element suppliers that make objects comparable to clasps and chains took an extended time. 
  • The changes required by every provider various broadly, as Pandora set chain-of-custody requirements for each local weather motion and human rights. Some corporations, for instance, had rigorous insurance policies on honest wages and different points however had spent much less time optimizing for round economic system methods comparable to sourcing secondhand or pre-used supplies. 
  • Some suppliers needed to arrange separate manufacturing strains that segregated recycled materials to accommodate Pandora’s wants. That was essentially the most troublesome and time-consuming a part of the method, Twomey-Madsen mentioned.
  • Pandora paid a premium for these providers to assist suppliers make the modifications.
  • One other promoting level Pandora utilized in negotiations was the prospect for suppliers to supply the identical choice to different clients, making their funding in modifications worthwhile.

Now that Pandora has accomplished the transition, its main focus shall be on auditing and refining the processes wanted to help this work over time, Twomey-Madsen mentioned. It’s additionally rewriting contract necessities for all new suppliers.



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