Ooredoo Kuwait declares the profitable conclusion of 2023, highlighting important accomplishments throughout its operations, encompassing expertise upgrades, strategic partnerships, and customer-centric campaigns. In a complete year-end report, Ooredoo Kuwait shared insights into its monetary efficiency and digital and social achievements.
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Monetary Efficiency
Ooredoo Kuwait reviews a 5 p.c progress in revenues, reaching 185.0 million Kuwaiti dinars by September 2023. Notably, the shopper base expanded by 5 p.c, totaling 2.9 million inside 9 months.
Buyer Satisfaction
Ooredoo Kuwait attributes its achievements in 2023 to the dedication of its buyer base and the corporate’s dedication, together with the unwavering dedication of its workers to buyer satisfaction.
Digital Improvements
The corporate highlights its substantial efforts in digitisation, extending past the development of digital companies to integration with authorities and service-oriented digital platforms. Ooredoo additionally invested in platforms powered by synthetic intelligence, aiming to supply built-in companies in a single place. The success of the Ooredoo App, rating among the many high free functions in Kuwait, and the Nojoom Rewards program, recognised as some of the utilised loyalty packages in Kuwait, is emphasised.
Sensible Cities and International Partnerships
Ooredoo underscores the launch of good metropolis options utilizing IoT expertise, notably in Souq Al-Mubarakiya, and the introduction of customised options for company prospects by the implementation of Narrowband IoT inside the Ooredoo community. International partnerships embrace collaborations with Amazon Net Companies and producers of good units and equipment, together with Samsung, Apple, and Huawei.
Social and Environmental Accountability
Ooredoo Group stated it collaborated with telecommunications firms within the Gulf Cooperation Council (GCC) nations to boost sustainability within the area. The dedication to sustainability has earned Ooredoo Group a high place within the Center East’s sustainability record. The corporate stated its transition to solar-powered transmission stations in choose areas aligns with Kuwait Imaginative and prescient 2035.
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Worker Growth and Inclusivity
Ooredoo Kuwait has invested in worker growth, providing the O-Academy coaching program for younger people within the telecommunications and expertise sector. Initiatives to boost communication abilities, help people with particular wants, and create a balanced work surroundings underscore the corporate’s dedication to its workforce.
Awards and Accolades
Ooredoo stated its concentrate on innovation, buyer satisfaction, and expertise has resulted in numerous awards, together with the Greatest Loyalty and Rewards Program within the Center East, the ‘Excellent 5G Business Partnership’ award, recognition in Forbes Center East’s Sustainable 100 Checklist and extra.
Wanting forward, Ooredoo Kuwait asserts its dedication to empowering Kuwait’s future by modern, customer-centric, and socially accountable initiatives, solidifying its place as a transformative power within the telecom business.
