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Ubiquiti fixes glitch that uncovered personal video streams to different clients


Ubiquity, the networking and video surveillance digicam maker, has fastened a bug that customers say mistakenly allowed them entry to the accounts and personal stay video streams of different clients.

Reviews first emerged on Reddit that some clients acquired push notifications on their telephones that includes Ubiquiti account-related data and personal video streams belonging to different clients. One other individual stated they logged into their Ubiquiti account however have been introduced with the account knowledge of one other buyer.

“I logged in and I appear to be another person,” stated one individual on the Ubiquiti subreddit. One other stated they’d “full entry” to dozens of consoles that weren’t their very own.

Ubiquiti is a cloud and expertise firm that makes routers, community switches, safety and video surveillance gear, which could be remotely managed and operated by means of its centralized cloud providing.

In a subsequent put up on its group discussion board, Ubiquiti stated it has “recognized — and addressed — the reason for this drawback,” which the corporate stated was brought on by an improve to its cloud infrastructure.

“We have been made conscious of a small variety of cases the place customers acquired push notifications on their cell units that appeared to return from unknown consoles, or the place such customers have been capable of entry consoles that didn’t seem like their very own,” wrote an unnamed Ubiquiti worker.

The corporate stated 1,216 accounts from one group have been improperly related to one other group of 1,177 accounts, and that the combined entry lasted for about 9 hours on December 13.

Whereas this seems as a misconfiguration slightly than a legal incident — and errors occur — it’s a reminder that Ubiquiti nonetheless retains huge entry and management over its clients’ units and knowledge.



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