It has been nearly two years for the reason that official launch of Yeastar P-Collection PBX System, with a number of updates so far. Regardless of profitable adoptions all over the world and excessive recognition obtained, we additionally discovered some misconceptions about it from our companions and clients.
On this submit, we’ll break down these frequent myths and provide you with a clearer image of what Yeastar P-Collection PBX System is able to. Tell us if now we have missed any within the feedback!
Delusion #1: P-Collection PBX System is solely a {hardware} PBX system.
The P-Collection can certainly work as an out-of-the-box {hardware} PBX system, however in addition to the Equipment Version, it’s also obtainable within the Cloud and Software program Version so you’ve gotten versatile deployment choices to have it sited on-premises or within the cloud.
As well as, the P-Collection is designed as a “PBX-Plus-Extra” system to satisfy the extra numerous and complicated wants of enterprise communications. Past only a PBX, it supplies visualized name administration, superior name heart options, unified communications purposes, anywhere-anytime connectivity, video communications, and extra throughout internet browsers, mobiles, and desktops.
Delusion #2: The P-Collection helps a most of 500 customers
This false impression could have one thing to do with the earlier one. Whereas the utmost variety of extensions supported by the P-Collection Equipment Version is certainly 500, that’s not the case for the Software program and Cloud Version.
Supporting as much as 10,000 customers per license, P-Collection Software program Version strikes the steadiness of performance, flexibility, and safety. It’s ideally suited for giant enterprises with greater necessities for full system management.
As for P-Collection Cloud Version (Turnkey), it doesn’t actually have a cap on the variety of customers, so service suppliers and resellers can keep attentive to the evolving buyer demand. You additionally don’t have to fret about increasing server deployments as a result of the cloud structure is absolutely managed and maintained by Yeastar, so you’ll be able to simply concentrate on rising your enterprise.
Delusion #3: You solely have restricted internet hosting choices with the P-Collection.
In relation to hosted PBX enterprise, deployment and repair supply are often among the many prime issues. With these taken into consideration, the P-Collection comes with completely different internet hosting choices for MSPs to swimsuit their enterprise fashions and go-to-market methods.
In case you are seeking to construct a cloud PBX service from the bottom up, P-Collection Software program Version permits for deployments on each non-public and public cloud. It combines all communication stacks in a single single virtualized server, be it VMware, Hyper-V, or KVM-compatible digital machines, native information facilities, or public cloud platforms resembling AWS.
Alternatively, if you wish to keep away from all of the efforts on server deployment and scale back upfront investments and dangers, P-Collection Cloud Version Turnkey Answer could also be an excellent match. It supplies an OpEx option to launch hosted PBX providers and allows you to personal the shopper relationships.
Delusion #4: The P-Collection is restricted in scalability.
Fairly the other. We take satisfaction within the scalability of the P-Collection. The Equipment, Cloud, and Software program Version all supply simple methods to broaden capability.
- Equipment Version: Every DSP module offers you an additional 100 VoIP customers and 30 concurrent calls. You possibly can add as much as 1 DSP module to P560 and as much as 2 to P570.
- Cloud & Software program Version: Each are scalable with the acquisition of extra licenses. Higher but, for service suppliers who’ve bought the turnkey internet hosting package deal of the Cloud Version, it solely takes a couple of clicks on Yeastar Central Administration to scale the service up or down. The licenses may even be recycled, including far higher agility to your operations.
Delusion #5: Linkus softphone is a paid characteristic that helps cell and desktop.
It could sound too good to be true, however as a matter of truth, Linkus UC Shoppers is free to make use of for all P-Collection customers. No extra charges. Included in all subscription plans. You possibly can simply entry a complete suite of communications options, together with calling, convention, voicemail, presence, enterprise listing, and extra, from a single interface utilizing internet browsers, cellphones, and desktops.
Notably, Linkus Internet Consumer gives extra entry to some superior options. For instance, the Chrome extension allows a light-weight internet calling expertise with name pop-ups, click-to-call, dial pad, presence standing swap, and so on. The Operator Panel is extraordinarily useful for receptionists to see the real-time availability of workers and drag and drop to dispatch calls.
Delusion #6: Distant connection requires extra configuration and isn’t safe.
Since cloud PBX is inherently accessible from anyplace, the distant connection solely poses points for on-premise PBX deployments. Historically, establishing distant entry and connecting geographically dispersed customers usually contain port forwarding, NAT points, safety threats, and different configuration complexities. Nonetheless, you’ll be able to keep away from all these troubles with a single answer on P-Collection PBX System.
Only a easy click on to allow Distant Entry Service, and customers will get safe distant entry to each the P-Collection Administration Portal and Linkus UC Shoppers by way of your customized URL primarily based on Yeastar-supplied Area Title. On-site, distant, and cell employees will all have a seamless communication expertise as in the event that they work on the identical flooring.
Delusion #7: The decision heart options are designed for skilled name facilities solely.
Apart from skilled name facilities, many SMEs have in-house service facilities that require efficiency-improving options to raise buyer interactions. Name heart telephony doesn’t must be costly or complicated for SMEs. P-Collection PBX System delivers an economical inbound name heart answer to extend name effectivity, enhance responsiveness, and finally enhance buyer satisfaction.
Incoming calls shall be routed to probably the most acceptable brokers primarily based on customized technique whereas you may as well drag and drop to dispatch calls. With all name actions visualized in a single place, you’ve gotten a whole overview of how your service heart is operating. Additionally, use extra real-time metrics, SLA, and name studies to estimate and enhance your buyer providers.
Delusion #8: It takes plenty of time to climb the training curve of this new system.
Performance issues, and so is user-friendliness. The P-Collection just isn’t a steep studying curve in any respect. Many corporations discover the introduction of latest programs a frightening process. At Yeastar, we’re decided to take away the obstacles in your digital transformation journey so every thing in regards to the P-Collection is made amazingly EASY.
For system directors, it’s comparatively simple to observe the set up wizard and get the system up and operating. All configurations might be carried out with clicks on the intuitive web-based administration portal, with none complicated instructions or scripts concerned. Extra admin instruments resembling IP cellphone auto provision, default ITSP templates, visualized name administration console, and role-based granular permission will make your life simpler.
As for workers, you don’t want multi-day coaching applications and hefty person manuals to get the workers conversant in the system. With their present desk telephones or the easy-to-navigate Linkus UC Shoppers, everybody can take their very own machine to get off the bottom. As a result of the P-Collection streamlines and automates every day name actions, workers will keep away from plenty of frictions in making and receiving calls and see a productiveness enhance.
Delusion #9: The subscription plans solely must do with the cloud.
Everyone knows subscription-based companies are on the rise and it often includes software program and cloud providers. Nonetheless, being a telecom reseller doesn’t imply you’ll be able to’t reap the advantages of this profitable pricing mannequin.
With the P-Collection, promoting the gadgets is simply step one. It’s obtainable by Primary, Enterprise, and Final Plan, which creates extra upsell alternatives, particularly for tools suppliers who depend on one-off gross sales.
- The Primary Plan is included within the Equipment Version with an inventory of enterprise, telephony, administration, safety, and unified communications options.
- The Enterprise Plan is ideal for purchasers that want to join geographically dispersed workers and hold easy name heart operations.
- The Final Plan extends capabilities to handle the wants in video communications and digital collaboration.
See P-Collection PBX System in Motion
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