Kaitlyn Cimino / Android Authority
TL;DR
- A number of customers are reporting that the backplate of their Pixel Watch has come off.
- Google has not formally acknowledged the issue, however buyer help has issued replacements typically.
With regards to good Put on OS smartwatches, there are fewer choices than one may hope to see. The Pixel Watch was Google’s try at making an excellent Put on OS smartwatch, and it lays a stable basis for Google to construct on, as we point out in our Pixel Watch evaluation. Nevertheless, being a Pixel gadget, the Pixel Watch suffers from the Pixel {hardware} curse, as customers report their items are randomly popping open.
As compiled by AndroidPolice, there have been a number of cases reported by Pixel Watch house owners the place the backplate of the watch has come off. When pulling the watch off its magnetic charger, the entire rear plate cleanly slides off.
This means that the adhesive liable for preserving the backplate hooked up has dried up. In most of those stories, we can’t spot any leftover adhesive residue on the watch or the backplate. The Pixel Watch will get heat when charging, which may additionally loosen the adhesive over time.
Google has not but formally acknowledged the issue. Affected customers have contacted Google help, and the corporate has despatched a substitute unit to most. Some house owners have needed to escalate the problem as they have been denied a substitute.
It’s troubling to see the growing frequency of those stories. The Pixel Watch’s mud and water resistance rankings presume a secured backplate. With out the backplate, these rankings not maintain. It additionally reduces your confidence within the score even when the backplate is in place. If the backplate of your watch has come off or is about to come back off, we strongly advocate preserving it away from mud and water and contacting Google help.
