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We’re bettering Companion Communications: You Can Quote Me on That


“Simply make it easy!”

We hear that loads – about many issues at Cisco – together with about how we market to and talk with you, our companions.

Simplicity IS the first objective of my group – day in, day trip. We need to make it easy so that you can get the data you want – about product launches, incentives, program adjustments, worth alerts, provide chain updates, advertising campaigns, gross sales enablement trainings, and companion occasions.

“Easy is tough.”

Dozens of organizations at Cisco… a whole bunch of updates every month… hundreds of companions to speak with…a frightening job for positive. However your time is efficacious, and it’s necessary. Right here’s how we’re tackling it.

“All of the information that’s match to print.”

Cisco Companion Information Hubs present a gradual circulation of the most recent updates from throughout Cisco – organized by:
– your function (govt, marketer, vendor, tech vendor, operations)
– your organization sort (managed companies, distributor, service supplier)
– coaching content material (Black Belt Academy + regional gross sales enablement)
…all custom-made to what’s related for you, in a single place, with nothing older than 45 days.

Subscribe to at least one Information Hub or many – and we’ll ship you updates month-to-month or bi-weekly – that will help you keep updated.

“It’s not rocket science.”

Cisco Companion Launch Expertise pulls collectively a quarterly briefing of on-demand movies – together with supplemental content material – so that you get superior discover of product, resolution and repair bulletins earlier than public launch. We additionally embrace new Companion Program components, financing updates, and incentive affords aligned with what’s launching, so you may go to market extra rapidly and profitably.

Look ahead to these two or 3 times per 12 months upfront of our regional Cisco Dwell occasions – together with the Companion Summit version of Companion Launch Expertise, which incorporates all of the replays from our largest companion occasion of the 12 months.

“Assist us assist you to.”

We’ve been capable of scale back the quantity of one-off emails that hit your inbox by aggregating and customizing updates into Companion Information Hubs and Companion Launch Expertise. We attempt to save emails for time-critical, high-impact updates – customized and related to you.

However related is relative – and if we don’t know your function – or your communications preferences – it’s onerous to get the appropriate updates into your palms.

My ask? Please take a second and replace your profile and preferences within the Companion Self-Service software, or for those who see a immediate to take action on Cisco.com. It should make all of the distinction in what we ship you – and what stays out of your inbox.

“Onward and upward”

We’re not accomplished. I promise we’ll proceed the onerous work of constructing your expertise with Cisco less complicated, primarily based in your suggestions and enter out of your account groups, and in shut partnership with the remainder of the companion organizations right here at Cisco. And you’ll quote me on that.

 

 


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