Turkcell has recognized AI as one among its 4 strategic focus areas
Turkish operator Turkcell is actively investing within the synthetic intelligence (AI) discipline as a way to sustain with the speedy improvement of this expertise, the operator’s CEO Ali Taha Koç, advised RCR Wi-fi Information.
“One of many technological developments that triggered this main change is synthetic intelligence, which fully alters the best way enterprise is completed in each trade. We anticipated this paradigm shift way back and began making the required investments to maintain up with this world change,” the manager mentioned.
Koç additionally famous that Turkcell established its “Synthetic Intelligence Ideas” in 2020, including that the service additionally recognized AI as one among its 4 strategic focus areas.
“On this context, it’s of nice significance to prioritize innovation and societal profit whereas integrating synthetic intelligence options successfully throughout all areas of our firm operations, making certain the moral use of AI. We deploy synthetic intelligence in lots of areas, equivalent to offering the most effective gives to our prospects, predicting community outages or saving power,” added Koç.
Commenting on concrete areas the place Turkcell is already implementing AI, the manager mentioned that the telco has developed analytical fashions and produce useful options with GPU-based infrastructures.
“Because of the ‘Base Station Service Interruption Prediction’ system developed by Turkcell engineers, for instance, tons of of thousands and thousands of alarms from networks are interpreted with the Web of Issues and synthetic intelligence algorithms. Thus, we’re in a position to predict potential community points and forestall failures earlier than community interruptions happen,” mentioned Koç.
Additionally, the Turkish operator has its pure language processing options, via which the telco is ready to vocalize any given textual content very near the human voice. “We’re presently changing bundle info on IVR into voice and presenting it to our prospects on this manner,” he mentioned.
“Our pure language processing options present many advantages for companies equivalent to picture processing, voice processing, machine studying strategies, fraud detection in id paperwork and digital verification. As well as, we now have a digital assistant that we developed fully utilizing inside sources, and that’s built-in into all our channels the place we come into contact with prospects,” the manager added.
He went on to say that Turkcell continues its efforts to combine synthetic intelligence options into units that can work in automobiles and develop particular synthetic intelligence fashions for them.
“Wanting forward within the discipline of synthetic intelligence, we purpose to deepen our R&D research on creating massive language fashions and integrating productive synthetic intelligence in value-added areas,” he added.
Turkcell additionally strengthens its communication community infrastructure with synthetic intelligence applied sciences. The operator makes use of synthetic intelligence-based functions developed by its engineers for base station planning. “We additionally handle buyer complaints and put together the geographical planning of fiber investments with synthetic intelligence. These applied sciences utilized in community planning processes contribute to the operational and monetary effectivity of our firm.
For instance, GEDI, which includes synthetic intelligence into Turkcell’s enterprise processes and facilitates the evaluation of spatial information, is an software that we now have patented. With the power derived from GEDI, we’re decided to arrange our fiber investments for the long run. Because of the GEDI software, which permits data-based, goal, and real looking evaluation, we now have achieved greater than 5.8 million dwelling passes within the nation,” mentioned Koç.
Turkcell goals to launch 5G Superior companies in 2026.
