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12 months in evaluate: How Microsoft Copilot, Microsoft Groups, and our companions constructed a stronger ecosystem


As 2023 winds down, it’s unimaginable to mirror on all of the progress we’ve made throughout the Microsoft 365 ecosystem this 12 months. Above all, I need to thank our prospects for trusting Microsoft Groups to be your software and platform for collaboration and communication. I’m proud to report that tens of tens of millions extra individuals adopted Groups this 12 months, together with the brand new model launched in October. Microsoft Groups now has over 320 million month-to-month energetic customers.

 

I additionally need to share my deep gratitude with the unbiased software program distributors (ISVs), system integrators, and enterprise builders who’ve partnered to assist construct our Groups ecosystem. Because of your funding, there at the moment are greater than 2,000 apps within the Groups retailer and over 145,000 customized line-of-business (LOB) apps constructed by enterprises.

 

This 12 months’s largest information was the introduction of Microsoft Copilot, your highly effective new AI assistant for work. Microsoft Copilot for Microsoft 365 grew to become usually out there Nov.1, and we’re guaranteeing that your funding in Groups offers the muse for Copilot extensibility, which lets you increase Copilot with customized abilities and convey its capabilities to your apps. Organizations with Copilot for Microsoft 365 can decide into the public preview for extensibility.

 

As we glance ahead, I need to share key assets we’ve created for ISVs and enterprise builders with the intention to plan the way you’ll harness the facility of AI by extending Copilot. I additionally need to spotlight a couple of incredible Groups apps that may assist enterprises enhance their end-of-year operations, acknowledge excellent workers, and kick off subsequent 12 months with renewed goal.

 

Ideas for extending Copilot for Microsoft 365 utilizing Microsoft Graph connectors

In 2024, enterprise adoption of Copilot for Microsoft 365 will achieve rising momentum, and enterprise builders and ISVs should put together accordingly. You possibly can prolong Copilot two methods: plugins and connectors. First, we’ll cowl Microsoft Graph connectors, which carry data and content material from exterior knowledge sources into Microsoft Graph, enhancing the information layer and grounding Copilot’s responses in additional of your distinctive context. This extensibility choice, which is usually out there, additionally helps customers uncover extra of your group’s content material throughout Microsoft 365 experiences, like Microsoft Search.

 

For instance, in early spring 2024, Copilot customers will have the ability to seek for and summarize content material from Lucidspark’s digital whiteboards and Lucidchart’s clever diagramming, bringing pure language processing to a brand new degree. Lucid will obtain that new functionality by extending Copilot with Graph connectors, making it doable to cause over the assorted knowledge properties within the whiteboard or diagram and reply complicated person questions. Data such because the content material of Lucid canvases, the date the Lucid doc was created or modified, the creator, and different related fields will probably be ingested through Graph connectors to floor wealthy insights to customers. Content material ingested from Graph connector knowledge will probably be linked in Copilot’s references, permitting customers to hyperlink again to the unique Lucid whiteboard or diagram.

teams-lucidchart.png

 

Go to Microsoft’s new developer portal to study extra about learn how to get began constructing Graph connectors, or take a look at this fast begin information. You possibly can obtain options from the Pattern Answer Gallery, and go to the Microsoft 365 Developer YouTube channel for movies on finest practices. You can too evaluate the checklist of all printed Graph connectors which were enabled to be used with Copilot.

 

Ideas for extending Copilot for Microsoft 365 with plugins

You can too prolong Copilot utilizing plugins. A strong option to create a plugin is to use Groups message extensions, which might retrieve exterior knowledge, analyze and summarize data, and permit customers to take actions through Adaptive Playing cards in Groups. Builders can now create message extensions utilizing Groups Toolkit for Visible Studio and Visible Studio Code. For present message extensions, be sure that app manifests are up to date.

 

Now we have a wealth of assets to assist builders construct best-in-class plugins and efficiently prolong Copilot.

  1. Comply with our information for constructing high-quality plugins.
  2. Construct plugins with low code, or create your individual enterprise copilots, with Microsoft Copilot Studio.
  3. Take a look at finest practices for designing Adaptive Playing cards and Groups job modules to set the stage for excellent plugins.
  4. Develop an experience in immediate design and engineering to extend the accuracy of responses from giant language fashions (LLMs).
  5. Arrange a dev atmosphere by making use of for the Microsoft 365 Developer Expertise Adoption Program, which has a restricted variety of Copilot licenses out there for ISVs to buy in personal preview.

 

How Groups AI library permits clever apps

Enterprises and ISVs can even start their AI journey by utilizing Groups AI library, in public developer preview, to streamline the event of clever apps utilizing APIs, controls, and prebuilt code. Ramp, an ISV that automates funds and expense administration, used the AI library to map person intent to actions contained in the Ramp expertise extraordinarily shortly, with out requiring customized immediate engineering or handbook LLM calls. The API additionally makes it easy so as to add actions to Ramp’s Groups app with little or no improvement effort.

 

The ensuing integration with Groups removes friction from conventional monetary workflows and unlocks vital productiveness beneficial properties—in the end making finance easier and extra environment friendly.

 

“Ramp is right here to redefine the established order and make finance easy, so companies can give attention to work that issues,” says Eric Glyman, CEO of Ramp. “Simplicity and ease-of-use are on the coronary heart of what our prospects love about Ramp—from clever routing for the proper approvals, to mechanically matching receipts to transactions, to sustaining efficient controls. By seamlessly integrating with Groups, we make clever monetary instruments out there the place lots of of tens of millions of individuals do their finest work day-after-day.”

 

Ramp has additionally taken the subsequent step by integrating with Copilot, offering every worker with a finance assistant that may full expense workflows on their behalf, give prompt perception into spending traits, and reply expense coverage questions.

Copilot Ramp.gif

 

Groups apps to enhance year-end actions and jumpstart 2024

With the 12 months wrapping up, I’d additionally like to spotlight some Groups apps that may enhance recognition applications for excellent workers in 2023 or assist refine enterprise operations for 2024, beginning with one other have a look at Ramp.

 

Along with accelerating day-to-day duties, Ramp’s integration with Copilot additionally fosters extra strategic, data-backed pondering and decision-making. With deep perception into the monetary internal workings of your corporation, the Ramp plugin is a useful companion to finance groups planning, monitoring, and managing budgets as we method 2024. For instance, finance managers planning journey and leisure budgets can use Ramp to know how a lot their firm spent on motels final 12 months and regulate their forecasts primarily based on the information.

 

Achievers for Groups: Rejoice moments that matter

 

Because the tempo of labor accelerates, Achievers for Groups helps prospects simplify worker engagement by merging the worker expertise into the day by day circulate of labor, and by leveraging a software that workers already use and love—Microsoft Groups. This extends the worth of worker engagement methods and will increase a way of belonging by embedding recognition alternatives all through day by day routines.

 

“The Achievers for Groups app permits us to carry recognition into the circulate of an worker’s regular course of labor,” says Michael Cohen, Chief Product Officer at Achievers. “With so many workers spending the majority of their day in communications instruments like Groups, the flexibility to ship and obtain recognition from throughout the software permits us to fulfill workers the place they’re and to encourage culture-building with out ever leaving the Groups app.”

MSFT Teams Home Tab.png

 

Organizations which have applied the Achievers for Groups integration have seen vital will increase within the variety of recognitions despatched and better total worker engagement versus these with out the mixing.

 

Enterprises can even use Achievers to amplify year-end recognition initiatives, using key features like celebrating moments that matter the place and after they happen by sending social or points-based recognitions inside Groups. Factors-based recognitions are redeemable for rewards workers really need. Achievers is an business chief with a market of over 3 million rewards and a pair of,500 world manufacturers—with native achievement companions that guarantee speedy and dependable supply in over 190 international locations, all backed by award-winning customer support.

 

BHN Rewards: Simplify worldwide gifting to incentivize workers

 

In keeping with BHN’s 2022 Worker Incentives Report from NAPCO Analysis, 83 % of workers say that getting rewards improves their productiveness and loyalty. Reward playing cards and pay as you go playing cards are probably the most requested choice (cited by 90 %).¹ BHN Rewards for Groups makes it straightforward to provide workers what they need whereas additionally simplifying funds controls, worldwide rewarding, and reward monitoring.

 

Customers can ship rewards throughout reside digital conferences or in one-on-one chat messages, and the reward announcement might be simply shared to Groups channels as nicely. The choice to ship rewards publicly—even amongst distant, hybrid, and world groups—amplifies the impression as a result of colleagues can see and touch upon the popularity. Recipients can simply declare their digital reward card or pay as you go card with only a few clicks.

MSTeams_BHNRewards.png

 

With the exponential rise in distant workers and world workforces, delivering end-of-year workers appreciation items and honoring high performers has gotten extra sophisticated for lots of enterprise firms. However with BHN Rewards for Groups, these rewards might be despatched on the spot throughout digital division conferences or vacation gatherings, making them easy, significant, and efficient worldwide.

 

Matter for Groups: Give customizable kudos to revolutionize recognition

 

Matter for Groups begins by making a recognition behavior referred to as Suggestions Friday, the place workers are mechanically inspired and guided to offer kudos to their friends. Enterprises can make the most of Matter’s templating system to create totally customizable kudos templates to match your organization’s model, firm values, or particular occasions. Matter’s rewards platform contains reward playing cards and donations from 1,500+ retailers in 80+ international locations, and you’ll create your individual firm rewards retailer for gadgets like merchandise or a PTO day.

 

“Matter for Groups has made worker recognition and rewards enjoyable and simple to make use of proper the place you’re employed,” says Matter CEO Brett Hellman. “Inside weeks, 83 % of workers actively have interaction in peer-to-peer recognition, all from automated reminders. This uptake highlights Matter’s effectiveness in fostering a tradition of appreciation. It is not nearly software program; it is about revolutionizing how we acknowledge and reward our teammates.”

Matter UI.jpg

 

Use Matter’s analytics instruments to know engagement and recognition patterns. This knowledge can inform HR and administration concerning the effectiveness of recognition methods, worker morale, and areas needing enchancment. When the 12 months ends, you need to use Matter’s highly effective analytics to seek out which workers obtained probably the most recognition for a specific firm worth or theme after which reward these workers nearly in your Matter Groups channel or in actual time.

 

Discover out extra concerning the apps highlighted above on the Achievers web site, the BHN Rewards web site, the Lucid web site, the Matter web site, and Ramp’s web site and Groups integration web site.

Maximize your funding in Copilot and Groups in 2024

Take a look at these assets for extra on learn how to get began with Copilot and take advantage of your funding in Groups apps:  

We love sharing companion success tales. You probably have a narrative, please contact us.

¹2022 Worker Incentives Report, NAPCO Analysis and BHN. March 2023.





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