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1 billion conferences and counting: Otter takes on enterprise assembly automation with OtterPilot AI


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Conferences are sometimes the bane of enterprise workers’ existence, however what if it didn’t must be that approach?

That’s the audacious aim that Sam Liang, co-founder and CEO of AI startup Otter AI has set for his firm. Otter is an AI-powered voice transcription service that in recent times has added a sequence of capabilities designed to assist enhance conferences, together with integration with fashionable collaboration instruments corresponding to Zoom and Microsoft Outlook.

Liang permits his Tesla to drive him to the workplace each day with its autopilot function — and he desires to carry the identical sort of autonomous functionality to Otter to assist decrease a number of the time consumed by trendy conferences.

To that finish, Otter immediately introduced its OtterPilot performance. This can have the ability to routinely be part of conferences, take notes that embody all slides, then present an correct abstract. OtterPilot extends Otter’s AI assistant capabilities launched in 2022.

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“I spend actually 60 to 80% of my time in conferences, and I’d prefer to have AI make my conferences work higher, in order that it could cut back my stress,” Liang instructed VentureBeat. “This is the reason we’re releasing OtterPilot to routinely drive conferences. And, that is only the start. We live in a really thrilling period with AI breakthroughs.”

Classes realized from 1 billion conferences

The marketplace for AI-powered voice transcription and assembly companies is more and more aggressive. 

Earlier this month, Microsoft introduced that it was integrating OpenAI powered capabilities into Microsoft Groups Premium, together with routinely generated assembly notes. Cisco and Google have additionally actively rolled out AI options to assist enterprise customers automate extra assembly actions.

The general marketplace for assembly companies and voice transcriptions has grown considerably, thanks partly to the pandemic. That demand has helped Otter declare a major milestone — 1 billion transcribed conferences. 

Because of this, stated Liang, “We have now an enormous quantity of meaty information.”

He emphasised that every one the assembly minutes to this point transcribed assist to tell and practice Otter’s AI voice-to-text transcription mannequin in order that it could develop into more and more correct. He famous that the main target for Otter is on conversational information, which permits each transcription in addition to assembly summaries now with OtterPilot.

At the moment Otter generates a gathering abstract for all the assembly, however within the close to future Liang stated it’ll additionally generate a abstract for every speaker. As such, if a consumer missed a gathering, they will drill down for a abstract of what a particular speaker needed to say.

The longer term Otter: Sentiment evaluation and ChatGPT-type companies?

The massive quantity of conferences that Otter has transcribed can even allow the corporate to supply much more capabilities sooner or later.

Liang defined that Otter has constructed its personal AI fashions, optimized for conversational information in conferences. Moreover, Otter is constructing its personal reinforcement studying system to assist evolve its current mannequin’s accuracy and allow new companies, doubtlessly together with sentiment evaluation and even a ChatGPT-type of chatbot for looking and getting solutions on assembly information.

With OtterPilot, audio and offered slides are captured routinely. Sooner or later, video is perhaps built-in as nicely, stated Liang. This AI performance may assist learn an individual’s physique language and facial expressions to raised seize and perceive what truly occurred in a gathering.

“What’s distinctive in regards to the assembly house is that individuals speak to one another and there’s a lot of interplay,” stated Liang. “We wish to learn the way folks reply to one another.”

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